Caveat

Our public API is available during Trial and for customers on Standard & Pro plans.

Base URL

The base url of the public api is https://api.siit.io. The API is versioned with a /v1 suffix.

A note about Resources

Our API uses prefixed UIDs to identify the type of resources we’re working with. Here is a non-exhaustive list of resources you might encounter and their corresponding UID format:

ResourceUID FormatAdditional note
Requestreq_x(or REQx for legacy objects)
Useru_x(or Ux for legacy object)
Applications_x(or Sx for legacy object)
Servicewa_x(or WAx for legacy object)
Tagtv_x(or TVx for legacy object)
Workflowwfe_x(or WFEx for legacy object)
Equipmentueq_x(or UEQx for legacy object)
Equipment Categoryeqcat_x(or EQCATx for legacy object)

Rate limiting

Please note that requests are limited to 60 requests / minutes. Contact us if you need higher quota.

Queries made to our API will return custom headers:

HeaderDescription
X-SiitApi-LimitThe number of HTTP requests allowed / period
X-SiitApi-RemainingHow many HTTP requests remain for the current period
X-SiitApi-ResetThis header is only returned on when you have been rate-limited and represents the timestamp at which you can start querying again