Import past Requests
POST
Introduction
This endpoint allows you to import previous requests (e.g., from another ticketing system).
Please note that:
- These requests will be imported with a
resolved
status. - You can override the
created_at
field. - You can import up to 200 requests at once.
- Any row that fails to import will abort the whole process.
- Workflows won’t be triggered.
- Notifications won’t be sent out.
- Imported records will appear as if they were created from the Admin Dashboard.
Usage
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Body
application/json
Response
201
application/json
Request created
The response is of type object
.