Introduction
Please note that theauthor_uid
should be the same as requested_by_uid
OR reference a User with an admin role.
Usage
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Body
application/json
Available options:
employee_portal
, slack
, mail
, ms_teams
must be equal to requester_uid OR an reference an admin user.
can be different from the author_uid (e.g Admin submitting on behalf)
can be provided along submitted_from=slack
to link directly to a specific message. Note that if bot has a specific public request configuration for the channel then the request mode
will be "public"
.
Available options:
open
, in_progress
, waiting
, resolved
, archived
Available options:
low
, medium
, high
, urgent
An optionnal array containing data attached to the request
Response
Request created