Get Started
Application
Equipment
Request
User
Update status
Note: you cannot update a request once its archived
PATCH
/
v1
/
requests
/
{uid}
/
status
curl --request PATCH \
--url https://api.siit.io/v1/requests/{uid}/status \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"status": "open",
"sent_by_uid": "<string>"
}'
{
"result": {
"uid": "<string>",
"title": "<string>",
"description": "<string>",
"priority": "low",
"submitted_from": "employee_portal",
"author_uid": "<string>",
"requested_by_uid": "<string>",
"assignee_admin_uid": "<string>",
"assignee_inbox_uid": "<string>",
"target_uid": "<string>",
"admin_permalink_url": "<string>",
"mode": "private",
"status": "open",
"friendly_id": "<string>",
"slack_channel_id": "<string>",
"slack_thread_ts": "<string>",
"slack_ts": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"completed_by_uid": "<string>",
"tag_uids": [
"<string>"
],
"custom_form_inputs": [
{
"label": "<string>",
"kind": "attachment",
"value": "<string>"
}
],
"sla_data": {
"first_replied_at": "2023-11-07T05:31:56Z",
"first_completed_at": "2023-11-07T05:31:56Z"
},
"updated_at": "2023-11-07T05:31:56Z",
"created_at": "2023-11-07T05:31:56Z"
}
}
Usage
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
The UID of the request
Body
application/json
Response
200
application/json
Updates the status
The response is of type object
.
curl --request PATCH \
--url https://api.siit.io/v1/requests/{uid}/status \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
"status": "open",
"sent_by_uid": "<string>"
}'
{
"result": {
"uid": "<string>",
"title": "<string>",
"description": "<string>",
"priority": "low",
"submitted_from": "employee_portal",
"author_uid": "<string>",
"requested_by_uid": "<string>",
"assignee_admin_uid": "<string>",
"assignee_inbox_uid": "<string>",
"target_uid": "<string>",
"admin_permalink_url": "<string>",
"mode": "private",
"status": "open",
"friendly_id": "<string>",
"slack_channel_id": "<string>",
"slack_thread_ts": "<string>",
"slack_ts": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"completed_by_uid": "<string>",
"tag_uids": [
"<string>"
],
"custom_form_inputs": [
{
"label": "<string>",
"kind": "attachment",
"value": "<string>"
}
],
"sla_data": {
"first_replied_at": "2023-11-07T05:31:56Z",
"first_completed_at": "2023-11-07T05:31:56Z"
},
"updated_at": "2023-11-07T05:31:56Z",
"created_at": "2023-11-07T05:31:56Z"
}
}