PATCH
/
v1
/
requests
/
{uid}
/
status
curl --request PATCH \
  --url https://api.siit.io/v1/requests/{uid}/status \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "status": "open",
  "sent_by_uid": "<string>"
}'
{
  "result": {
    "uid": "<string>",
    "title": "<string>",
    "description": "<string>",
    "priority": "low",
    "submitted_from": "employee_portal",
    "author_uid": "<string>",
    "requested_by_uid": "<string>",
    "assignee_admin_uid": "<string>",
    "assignee_inbox_uid": "<string>",
    "target_uid": "<string>",
    "admin_permalink_url": "<string>",
    "mode": "private",
    "status": "open",
    "friendly_id": "<string>",
    "slack_channel_id": "<string>",
    "slack_thread_ts": "<string>",
    "slack_ts": "<string>",
    "completed_at": "2023-11-07T05:31:56Z",
    "completed_by_uid": "<string>",
    "tag_uids": [
      "<string>"
    ],
    "custom_form_inputs": [
      {
        "label": "<string>",
        "kind": "attachment",
        "value": "<string>"
      }
    ],
    "sla_data": {
      "first_replied_at": "2023-11-07T05:31:56Z",
      "first_completed_at": "2023-11-07T05:31:56Z"
    },
    "updated_at": "2023-11-07T05:31:56Z",
    "created_at": "2023-11-07T05:31:56Z"
  }
}

​
Usage

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
uid
string
required

The UID of the request

Body

application/json

Response

200
application/json

Updates the status

The response is of type object.