Usage
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
The UID of the request
Response
Request show
The UID of the Request
The title of the Request
The description of the Request
low
, medium
, high
, urgent
Describes how the request was submitted
employee_portal
, slack
, mail
, ms_teams
, admin_dashboard
, workflow
, public_api
, external
The UID of the author
The UID of the requester
The UID of assigned User
The UID of assigned Team inbox
The UID of the associated Service/Application
The link to the request in Siit admin dashboard
Will be "public" only for Slack public threads (for now)
private
, public
Request status
open
, in_progress
, waiting
, resolved
, archived
A friendly ID (REQ-xx) where xx is a sequential number
ID of the channel where the request was created
Slack thread timestamp
Slack timestamp
Slack message permalink
datetime formatted as ISO 8601 (e.g. "2020-12-15T03:34:13.000Z")
The UID of the user that completed this request
Array containing the request attachments
Array containing the Request tags UIDs
Array containing the followers UIDs
Custom forms attached to this request
A Hash containing SLA data (only sent when Company has access to the feature)
datetime formatted as ISO 8601 (e.g. "2020-12-15T03:34:13.000Z")
datetime formatted as ISO 8601 (e.g. "2020-12-15T03:34:13.000Z")
datetime formatted as ISO 8601 (e.g. "2020-12-15T03:34:13.000Z")