List grouped Requests
Fetch Requests with Requests belonging to the same group collapsed into a single Request group entry. Each result is an envelope with a kind (request or requests_group) and the matching data payload. Results are scoped to the API key owner’s request visibility. requests_group counts, tallies and samples are aggregated across the whole group, including requests outside that visibility.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Fields to expand into full objects; only applies to request-kind entries, requests_group-kind entries are unaffected. Example: ?expand[]=assignee_admin&expand[]=tags
Free-text search across the request title, description and reference.
Filter by Ticket status.
open, in_progress, waiting, resolved, archived Filter by satisfaction survey rating.
bad, medium, good, great Filter by associated Service/App.
Filter by Requester.
Filter by Assigned User
Filter by Assigned Team inbox
Whether the response should include archived Requests.
Filter Requests created after a DateTime (ISO 8601).
Filter Requests created before a DateTime (ISO 8601).
Filter Requests updated after a DateTime (ISO 8601).
Filter Requests updated before a DateTime (ISO 8601).
Sort Requests by field.
The current page
Number of results retrieved per page.

