List grouped Requests
Fetch Requests with Requests belonging to the same group collapsed into a single Request group entry. Each result is an envelope with a kind (request or requests_group) and the matching data payload. Results are scoped to the API key owner’s request visibility. requests_group counts, tallies and samples are aggregated across the whole group, including requests outside that visibility.
curl --request GET \
--url https://api.siit.io/v1/requests/grouped \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.siit.io/v1/requests/grouped"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.siit.io/v1/requests/grouped', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.siit.io/v1/requests/grouped",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.siit.io/v1/requests/grouped"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.siit.io/v1/requests/grouped")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.siit.io/v1/requests/grouped")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"meta": {
"count": 123,
"current_page": 123,
"next_page_link": "<string>",
"per_page": 20,
"previous_page_link": "<string>",
"total": 123
},
"results": [
{
"kind": "request",
"data": {
"uid": "<string>",
"admin_permalink_url": "<string>",
"archived_at": "2023-11-07T05:31:56Z",
"assignee_admin": "<string>",
"assignee_admin_uid": "<string>",
"assignee_inbox": "<string>",
"assignee_inbox_uid": "<string>",
"associated_apps": [
"<string>"
],
"associated_equipments": [
"<string>"
],
"approvals": [
"<string>"
],
"attachments": [
{
"filename": "<string>",
"url": "<string>"
}
],
"author": "<string>",
"author_uid": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"completed_by": "<string>",
"completed_by_uid": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"custom_form_inputs": [
{
"kind": "attachment",
"label": "<string>",
"value": "<string>"
}
],
"description": "<string>",
"description_markdown": "<string>",
"follower_uids": [
"<string>"
],
"followers": [
"<string>"
],
"friendly_id": "<string>",
"mode": "private",
"priority": "medium",
"requested_by": "<string>",
"requested_by_uid": "<string>",
"requests_group_uid": "<string>",
"satisfaction_survey_rating": "great",
"slack_channel_id": "<string>",
"slack_direct_link": "<string>",
"slack_thread_ts": "<string>",
"slack_ts": "<string>",
"sla_data": {
"first_replied_at": "2023-11-07T05:31:56Z",
"first_completed_at": "2023-11-07T05:31:56Z",
"paused_at": "2023-11-07T05:31:56Z",
"first_reply_due_at": "2023-11-07T05:31:56Z",
"first_reply_status": "breached",
"first_completion_due_at": "2023-11-07T05:31:56Z",
"first_completion_status": "breached"
},
"snoozed_until": "2023-11-07T05:31:56Z",
"status": "open",
"submitted_from": "slack",
"tag_uids": [
"<string>"
],
"tags": [
"<string>"
],
"target": "<string>",
"target_uid": "<string>",
"title": "<string>",
"title_markdown": "<string>",
"updated_at": "2023-11-07T05:31:56Z"
}
}
]
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
Fields to expand into full objects; only applies to request-kind entries, requests_group-kind entries are unaffected. Example: ?expand[]=assignee_admin&expand[]=tags
Free-text search across the request title, description and reference.
Filter by Ticket status.
open, in_progress, waiting, resolved, archived Filter by satisfaction survey rating.
bad, medium, good, great Filter by associated Service/App.
Filter by Requester.
Filter by Assigned User
Filter by Assigned Team inbox
Whether the response should include archived Requests.
Filter Requests created after a DateTime (ISO 8601).
Filter Requests created before a DateTime (ISO 8601).
Filter Requests updated after a DateTime (ISO 8601).
Filter Requests updated before a DateTime (ISO 8601).
Sort Requests by field.
The current page
Number of results retrieved per page.
curl --request GET \
--url https://api.siit.io/v1/requests/grouped \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.siit.io/v1/requests/grouped"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.siit.io/v1/requests/grouped', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.siit.io/v1/requests/grouped",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.siit.io/v1/requests/grouped"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.siit.io/v1/requests/grouped")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.siit.io/v1/requests/grouped")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"meta": {
"count": 123,
"current_page": 123,
"next_page_link": "<string>",
"per_page": 20,
"previous_page_link": "<string>",
"total": 123
},
"results": [
{
"kind": "request",
"data": {
"uid": "<string>",
"admin_permalink_url": "<string>",
"archived_at": "2023-11-07T05:31:56Z",
"assignee_admin": "<string>",
"assignee_admin_uid": "<string>",
"assignee_inbox": "<string>",
"assignee_inbox_uid": "<string>",
"associated_apps": [
"<string>"
],
"associated_equipments": [
"<string>"
],
"approvals": [
"<string>"
],
"attachments": [
{
"filename": "<string>",
"url": "<string>"
}
],
"author": "<string>",
"author_uid": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"completed_by": "<string>",
"completed_by_uid": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"custom_form_inputs": [
{
"kind": "attachment",
"label": "<string>",
"value": "<string>"
}
],
"description": "<string>",
"description_markdown": "<string>",
"follower_uids": [
"<string>"
],
"followers": [
"<string>"
],
"friendly_id": "<string>",
"mode": "private",
"priority": "medium",
"requested_by": "<string>",
"requested_by_uid": "<string>",
"requests_group_uid": "<string>",
"satisfaction_survey_rating": "great",
"slack_channel_id": "<string>",
"slack_direct_link": "<string>",
"slack_thread_ts": "<string>",
"slack_ts": "<string>",
"sla_data": {
"first_replied_at": "2023-11-07T05:31:56Z",
"first_completed_at": "2023-11-07T05:31:56Z",
"paused_at": "2023-11-07T05:31:56Z",
"first_reply_due_at": "2023-11-07T05:31:56Z",
"first_reply_status": "breached",
"first_completion_due_at": "2023-11-07T05:31:56Z",
"first_completion_status": "breached"
},
"snoozed_until": "2023-11-07T05:31:56Z",
"status": "open",
"submitted_from": "slack",
"tag_uids": [
"<string>"
],
"tags": [
"<string>"
],
"target": "<string>",
"target_uid": "<string>",
"title": "<string>",
"title_markdown": "<string>",
"updated_at": "2023-11-07T05:31:56Z"
}
}
]
}
