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PUT
Update a Service

Usage

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

uid
string
required

The UID of the Service

Body

application/json
name
string

The Service name

about
string

The Service description

enabled
boolean

Whether the Service is enabled

category
string

UID of the Service category.

default_assignee
string | null

UID of an active admin or team inbox to assign Requests to by default. Send null to clear it, omit to preserve it.

sla_rule
string | null

UID of the SLA rule applied to the Service Requests. Send null to clear it, omit to preserve it. Requires permission to manage the Service.

is_restricted_to_audience
boolean

Whether only the audience can see the Service. Requires permission to manage the Service.

audience
object

People who can see the record when is_restricted_to_audience is true. A person matches when every matcher matches. Without a status matcher, status = employee is added. Writing it replaces all the matchers.

Response

Service updated

result
object