Skip to main content
POST
Create a Service

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
name
string
required

The Service name

about
string

The Service description

enabled
boolean

Whether the Service is enabled

category
string

UID of the Service category.

default_assignee
string | null

UID of an active admin or team inbox to assign Requests to by default.

sla_rule
string | null

UID of the SLA rule applied to the Service Requests. Requires permission to manage the Service.

is_restricted_to_audience
boolean

Whether only the audience can see the Service. Requires permission to manage the Service.

audience
object

People who can see the record when is_restricted_to_audience is true. A person matches when every matcher matches. Without a status matcher, status = employee is added. Writing it replaces all the matchers.

Response

Service created

result
object